Our Business Domains
As a specialized trading company for housing equipment and piping materials, Okabe Valve Industry acts as a vital bridge between manufacturers and construction contractors, providing all the materials necessary for entire buildings.
By maintaining an inventory of approximately 30,000 items at our own distribution centers, we ensure timely delivery to meet every site’s needs.
Workflow to Delivery
Information Gathering & Client Visits
We regularly visit our long-term clients to gather information on upcoming projects and current needs.
Negotiation / Quoting
We support clients by providing preliminary cost estimates. Once a client secures a project, we confirm the necessary specifications and may propose cost-effective alternatives or specification changes to optimize their budget.
When creating multi-item quotes, we coordinate with various suppliers to ensure accurate and competitive pricing.
Order Placement
Orders can be placed not only during visits to our clients but also via phone, fax, or email. Once we receive an order from a client, we discuss the delivery schedule and location for each item and make the necessary arrangements.
Since specifications may change if delivery takes a long time, we maintain close and regular communication with the client’s representative even after the order is placed to ensure everything is in order.
Shipping Instructions
For in-stock items, orders registered in our core system automatically trigger shipping instructions to the logistics center. For non-stock items, the system manages procurement from manufacturers, generating purchase orders and slips simultaneously.
If a standard delivery won’t meet the deadline, we arrange direct shipping from the manufacturer to the client’s office or site.
Preparation for Shipping
Orders can be placed not only during visits to our clients, but also by phone, fax, or email.
Once we receive an order from a client, we discuss and arrange the delivery schedule and delivery location for each item.
If delivery is expected to take a long time, specifications may change. Therefore, even after receiving an order, we maintain close and regular communication with the client’s representative to confirm details.
Delivery
Deliveries are made to our customers’ offices and construction sites by trucks dispatched from nearby branch offices or from service areas covered by our distribution center.
At the distribution center, we operate two deliveries per day on the same route—one in the morning and one in the afternoon. Orders placed by 11:00 AM are delivered on the same afternoon, while orders placed by 4:00 PM are delivered the following morning. For routes with only one delivery per day, orders placed by 4:00 PM are delivered the next day.
Our regular delivery drivers are assigned to fixed routes, ensuring that customers are served by the same driver each time, which provides added peace of mind.
From Joining to Independence
Office-based Operations
- Handling phone inquiries (learning client names and products).
- Processing orders and creating quotes using our core system.
Sales Training / OJT
- Accompanying senior colleagues on client visits.
- Learning practical business operations while taking over client accounts from mentors.
Sales Debut
- Gradually increasing independent sales activities while still receiving support from mentors when needed.
